B. W. (Ben) Marguglio is a consultant and educator in human error prevention and root cause analysis and the author of the Human Error Prevention Bookinar (a seminar in a print book with slides and Marguglio’s presentation notes). For more information on the Bookinar, visit www.Bookinars.biz.

Formerly, as a corporate employee, Marguglio held positions as a division director and executive-level director. He is a fellow of the American Society for Quality (since 1974) and is certified by ASQ as a CQE, CRE, CMQ/OE, and CQA.