By: Gemba Academy
03/15/2012
(Gemba Academy: Mukilteo, WA) -- In the upcoming webinar, “Using SPC to Make Better Management Decisions,” Mark Graban, author of the Shingo Prize-winning book, Lean Hospitals, will show how simple statistical process control (SPC) methods can be used by managers and leaders to make better decisions about their businesses. The one-hour webinar airs Wed., March 21, 2012, at 1 p.m. CDT. Register online for this no-cost webinar.