Content By McGraw-Hill

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The Virtual Executive
By: McGraw-Hill 07/23/2012

(McGraw-Hill: New York) -- When was the last time you were in a meeting and every participant was in the room? How many people do you know who work from remote sites? How many emails did you receive and send at work today? Blogging, commenting, tagging, emailing, texting, video chatting are increasingly used to communicate ideas and opinions. Whether you’re a C-suite executive or a mid-level manager, you must be able to move seamlessly among all the available digital platforms to communicate your message effectively.

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Every Leader Is an Artist
By: McGraw-Hill 07/17/2012

(McGraw-Hill: New York) -- Artists put their work on display for everyone to judge, accepting a position of vulnerability to comment on the human condition and contribute to the common good. Artists bring people closer together by providing a forum for shared experiences. They challenge, excite, comfort, and motivate people, and they don’t learn their craft by reading about it in a book; they practice, push themselves and their means of expression, and execute, execute, execute. These are exactly the same things effective business leaders do day in and day out.

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A Blueprint to Wow Customers and Reach Peak Performance
By: McGraw-Hill 07/12/2012

(McGraw-Hill: New York) -- When Vern Clark became the Chief of Naval Operations in 2001, he made alignment one of his top five goals for the U.S. Navy. He also made George Labovitz and Victor Rosansky’s pioneering book, The Power of Alignment (Wiley, 1997), required reading for every admiral. Under Clark’s leadership, the U.S.

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Here Is a Quantifiable, Repeatable, and Improvable Social Media Process
By: McGraw-Hill 06/27/2012

(McGraw-Hill: New York) -- Social Marketology: Improve Your Social Media Processes and Get Customers to Stay Forever, by Ric Dragon (McGraw-Hill, 2012) is about developing a larger social media strategy and the steps for implementing this strategy.

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Happy Employees Are ‘Happy Dead Weight’
By: McGraw-Hill 06/21/2012

(McGraw-Hill: New York) -- When it comes to employee engagement, Timothy R. Clark goes where no one has gone before. One of today’s leading experts on the subject, Clark reveals that the business world has been focusing on only half the question—namely, the organization’s role in driving employee engagement. Clark points to the other interested party—the employee.

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Gemba Kaizen, Second Edition
By: McGraw-Hill 06/13/2012

Written by Masaaki Imai, the renowned quality management expert who introduced the concept of kaizen to the English-speaking world, this innovative guide is filled with hundreds of international gemba kaizen success stories and examples from a wide range of industries. These examples illustrate how to reduce costs, improve quality, and increase customer satisfaction.

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The Toyota Way to Lean Leadership
By: McGraw-Hill 01/24/2012

(McGraw-Hill: New York) -- Toyota. The name signifies greatness—world-class cars and game-changing business thinking. One key to the Toyota Motor Co.’s unprecedented success is its famous production system and its lesser-known product development program. These strategies consider the end user at every turn and have become the model for the global lean business movement.

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New Books on Building Lean Supply Chains and Which Quality Tools to Use
By: McGraw-Hill 12/13/2011

(McGraw-Hill: New York) -- McGraw-Hill has announced the release of two new books of particular interest to quality professionals. The first focuses on how lean and theory of constraints work together in the supply chain. The second describes which quality tool to use, and when.

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Help Is Here for Hospitals Preparing for the Affordable Care Act
By: McGraw-Hill 09/30/2011

(McGraw-Hill: New York) -- The case studies throughout the book, Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management (McGraw-Hill, 2011), illustrate successful performance improvement implementations that show how the combination of lean, Six Sigma, and constraints management, which is based on the theory of constraints (TOC), can solve the critical problems that prevent hospitals from being prepared for the changes required by the Afford

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Book: Six Sigma for Sustainability
By: McGraw-Hill 09/28/2011

(McGraw-Hill: New York) -- Six Sigma for Sustainability: How Organizations Design and Deploy Winning Environmental Programs (McGraw-Hill Professional, 2011), is a new hardcover book by Thomas McCarty, Michael Jordan, and Daniel Probst, three Jones Lang LaSalle executives and experts in quality management and sustainability.

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