Content By Mike Richman

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By: Mike Richman


As publisher of Quality Digest Daily, I often take a somewhat dispassionate view of process and performance errors. After all, our typical reader is a quality professional whose job, in part, is to figure out why something went wrong and prevent it from occurring again.

Mike Richman’s picture

By: Mike Richman

We created a video honoring the role of the quality manager in today’s organizations, based on Paul Harvey’s timeless tribute to the farmer, which debuted at the 2013 Super Bowl.

Today’s quality professionals hold a special place in the hearts of the Quality Digest team, not only for the support you give us, but also for the role you play in making your organizations better, safer, and more efficient. This video is our way of saying, “Thank you.”

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By: Mike Richman

Before I begin this column, I want to offer a heads-up to those who believe that Quality Digest Daily should only cover standards, test and measurement equipment, performance excellence methodologies, and the like. This will not be a piece related to any of those topics, unless you believe, as I do, that the measure that matters most is the quality of the human heart and soul. If you’re cool with that, read on.

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By: Mike Richman

In recent weeks, you have likely heard a lot of chatter about various conventions, conferences, trade shows, and expos. (A rose by any other name....) If you’re sitting there thinking, “Yeah, and you’re one of the chatterboxes,” I’ll respond, “Guilty as charged.” We have frequently discussed trade shows in our daily e-newsletter and our weekly live web TV show of late.

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By: Mike Richman

This has been a fun week for us at Quality Digest, as we’ve had a chance to support World Metrology Week and one of our long-standing partners, the Coordinate Metrology Society (CMS).  As many of you know, the CMS is the organization behind the annual Coordinate Metrology Systems Conference (CMSC), which convenes again this July in fabulous New Orleans.

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By: Mike Richman

As with enlightenment, there are many paths to quality improvement. Trade shows, seminars, and live video demos are all effective ways to keep on top of the latest developments in the industry. User conferences are another great option, particularly a well-designed, information-packed event like the one hosted by InfinityQS earlier this month.

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By: Mike Richman

NSF International, a global independent public-health organization with 66 years of experience, including 25 years of pharmaceutical expertise through its NSF Health Sciences Division, is launching NSF Reference Standards, which will produce reference standards that are traceable to official U.S. and European pharmacopeial standards. Pharmaceutical manufacturers worldwide use reference standards as comparative standards to demonstrate the identity, purity, quality, and strength of their pharmaceutical products and ingredients.

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By: Mike Richman

From the minute I arrived on site, I knew that this would be a Coordinate Metrology Systems Conference unlike any other. First of all, it was in Phoenix… in July. So, the 100-plus-degree temperature wasn’t unexpected; the humidity, on the other hand, was a bit of a surprise.

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By: Mike Richman

Any way you slice it, the Orlando World Center Marriott Resort is one big place. Total number of rooms? More than 2,000. Massive swimming pool? How about two of the biggest ones you’ve ever seen? Fine dining and refreshments? Take your choice of two terrific steakhouses (one American, one Japanese), classic Italian, a cafe, a sports bar, and a food court. The ballrooms are palatial.

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By: Mike Richman

Last month I wrote an article entitled “Being Comfortable in a World of Never-Ending Change.” Editor in Chief Dirk Dusharme and I also covered this story on the April 29th edition of Quality Digest Live (QDL).

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