This shouldn’t come as a surprise to anyone who has bought a car from a dealership, but according to the recently released J.D. Power and Associates 2009 Sales Satisfaction Index (SSI) Study, 21 ... [Read More]
In late November management system registrars DNV and Intertek announced that they were in discussions regarding a potential to unite their business assurance activities. According to sources at ... [Read More]
I recently got a phone call from one of our service providers asking me to participate in a short survey to assess their service quality. This provider handles part of our business infrastructure ... [Read More]
On October 8, the federal government arrested three people in Southern California on suspicion of selling counterfeit integrated circuits (ICs) used in the manufacture of electronic devices to the ... [Read More]
All the talk of health care reform has resulted in many hospitals turning to lean Six Sigma to help improve efficiency and aid in cost cutting. However, health care efficiency expert Ron Wince ... [Read More]
In much the same way the Works Progress Administration of the Great Depression put millions of Americans back to work, there is great hope that green jobs will do the same during these current ... [Read More]
As the U.S. automotive industry struggles to get back on its feet, automotive industry suppliers are finding new markets for their manufacturing skills. The burgeoning medical device field is one ... [Read More]
(Hexagon Metrology: London) -- Hexagon Metrology has filed a patent infringement suit in U.S. District Court in Massachusetts alleging that Metris N.V. and its U.S. subsidiary Metris U.S.A. Inc., ... [Read More]
Investing in capital equipment always involves an analysis of the return on investment (ROI), but never as much as during a recession. The question this year is often, "Our company is already ... [Read More]
Failure mode and effects analysis (FMEA) is a systematic analysis technique that facilitates the identification of potential problems (failure modes) within a design or manufacturing process. ... [Read More]
