Nearly 30 years ago, W. Edwards Deming gave us his 14 Points for Management regarding how Western management must change. His 11th point was actually two points:
11a) ... [Read More]
Can you imagine producing products with a tremendous amount of variation? I’m sure many of you know this all too well. I mean, here you’re trying to produce the same products, trying to ensure ... [Read More]
In one of my recent Quality Digest published articles, “Why Root Cause Analysis Sucks in America,” I provided a list of 10 reasons why root cause analysis (RCA) in the United States is so ... [Read More]
It’s pretty obvious that in so many companies, based on their actions and behaviors, CEOs and other top managers just don’t get ISO 9001 and all the derivative standards. The following 10 ... [Read More]
Mike Micklewright's pun of the month (we can only hope there is just one)
Question: When Potsie and Fonzie tried to trick Richie into handing over his date to Ralph Malph in exchange for a ... [Read More]
Question: How do Somalian pirates differ from some Wall Street CEOs?
Answer: A Somalian pirate takes hostages and demands money. A Wall Street CEO takes money and demands hostages. ... [Read More]
Question: How is the octuplets mom similar to an American CEO?
Answer: She outsourced the main process, she made more inventory than she can properly care for, and she expects bail-outs for ... [Read More]
In part 1 of this series, I blamed myself for the recession. Actually, I blamed all quality professionals but I was trying to be polite. I also explained what one of our challenges is, if we hope ... [Read More]
Question: Name the modern-day politicians who best exemplify the Seven Deadly Sins of greed, envy, gluttony, sloth, lust, pride, and anger. The last one is a group of people, not a ... [Read More]
Question: What is the proper way of wearing a Black Belt once you’ve earned it?
Answer:
as in ….
I’m a changed man. I’m an American Society for Quality ... [Read More]
