Content By Donald J. Wheeler

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By: Donald J. Wheeler

The objective of all improvement projects should be to improve the effectiveness, or the efficiency, of the core processes. Everything else should be secondary to this objective. If you improve the efficiency of a support process, or even a portion of the core process, but at the same time lower the overall efficiency of the core process, what have you gained?

Donald J. Wheeler’s picture

By: Donald J. Wheeler

Many times measurements are made using measurement increments which are too large for the job. Fortunately this problem is easily detected by ordinary, production-line process behavior charts. No special studies are necessary; no standard parts or batches are needed. You simply need to recognize the telltale signs. It is the purpose of this column to explain these signs of chunky data, to outline the nature of the problem that causes chunky data, and to suggest what can be done about it when it occurs.

Donald J. Wheeler’s picture

By: Donald J. Wheeler

From the perspective of data analysis, rare events are problematic. Until we have an event, there is nothing to count, and as a result many of our time periods will end up with zero counts. Since zero counts contain no real information, we need to consider alternatives to counting the rare events. This article will consider simple and complex ways of working with rare events.

Donald J. Wheeler’s picture

By: Donald J. Wheeler

All charts for count-based data are charts for individual values. Regardless of whether we are working with a count or a rate, we obtain one value per time period and want to plot a point every time we get a value. This is why four specialty charts for count-based data had been developed before a general approach for charting individual values was discovered. These four charts are the p-chart, the np-chart, the c-chart, and the u-chart.

Donald J. Wheeler’s picture

By: Donald J. Wheeler

The simplicity of the process behavior chart can be deceptive. This is because the simplicity of the charts is based on a completely different concept of data analysis than that which is used for the analysis of experimental data. When someone does not understand the conceptual basis for process behavior charts, they are likely to view the simplicity of the charts as something that needs to be fixed.

Donald J. Wheeler’s picture

By: Donald J. Wheeler

In part one we found that the skewness and kurtosis parameters characterize the tails of a probability model rather than the central portion, and that because of this, probability models with the same shape parameters will only be similar in overall shape, not identical.

Donald J. Wheeler’s picture

By: Donald J. Wheeler

With the use of statistical software, many individuals are being exposed to more than just measures of location and dispersion. In addition to the average and standard deviation, they often find some funny numbers labeled as skewness and kurtosis. Since these numbers appear automatically, it is natural to wonder how they might be used in practice. In part one of this two-part column, I'll illustrate what the skewness and kurtosis parameters do.

Donald J. Wheeler’s picture

By: Donald J. Wheeler

Failure mode and effects analysis (FMEA) is an engineering tool that has been heavily adapted for use in Six Sigma programs where it is commonly used to decide which problem to work on. In this usage a risk priority number (RPN) is computed for each of several problems, and the problem with the largest RPN value is selected.

Donald J. Wheeler’s picture

By: Donald J. Wheeler

Whenever we present capability indexes the almost inevitable follow-up question is, “What is the fraction nonconforming?” What this question usually means is, “Tell me what these capability indexes mean in terms that I can understand.” These questions have resulted in multiple approaches to converting capability indexes and performance indexes into fractions nonconforming.

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