Product News: ISO 9001:2008 and a Draft of ISO 9004 on CD

(ISO: Geneva) -- The latest edition of ISO 9001, the world’s most widely used quality management standard, is included on a newly launched CD collection of the generic standards in the ISO 9000 family from the International Organization for Standardization (ISO).

The ISO standards collection, ISO 9000 Quality management, on CD, contains 18 standards (including one draft and two technical corrigendums).

The collection includes ISO 9001:2008, the latest edition of the standard that establishes the requirements for a quality management system and that can be used for certification by organizations that wish to have their conformity to the standard verified by an independent auditor. At the end of 2007, at least 951,486 certificates of conformity to the previous edition, ISO 9001:2000, had been issued in 175 countries and economies.

Also included on the CD is the Draft International Standard, ISO/DIS 9004—“Managing for the sustained success of an organization—A quality management approach.”

These are complemented by the rest of the comprehensive family of generic standards developed by ISO Technical Committee 176 on Quality Management and Quality Assurance. “Generic” means that the same standard can be applied by any organization, large or small, whatever its product or service, in any sector of activity, and whether it is a business enterprise, a public administration, or a government department.

The other standards address:

• Fundamentals and vocabulary
• Performance improvements
• Quality plans
• Projects
• Configuration management
• Measurement processes and measuring equipment
• System documentation
• Realizing financial and economic benefits
• Training
• The selection and use of consultants
• Quality and/or environmental management systems auditing
• Complaints handling
• Codes of conduct for customer satisfaction
• Dispute resolution

The ISO standards collection, ISO 9000 Quality management, on CD, includes all the above documents in both English and French. It is available from ISO national member institutes (see the complete list with contact details). It may also be obtained directly from the ISO Central Secretariat through the ISO Store or by contacting the marketing & communication department at sales@iso.org. 

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The International Organization for Standardization (ISO) is the world’s largest developer and publisher of international standards. ISO is a network of the national standards institutes of 162 countries, one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system. ISO is a nongovernmental organization that forms a bridge between the public and private sectors. ISO enables a consensus to be reached on solutions that meet both the requirements of business and the broader needs of society. View the ISO Standards list.