Chris Watts’s default image

By Chris Watts

During the last 30 years, giant steps have been taken to repair the damage done to the environment by industry. In the United States and elsewhere, rivers that were once dead and filled with toxic pollutants now support fish and are being used for recreation. Humankind’s attitude toward and relationship with nature has drastically changed.

Thomas Hill, Ph.D.; Robert Eames; and Sachin Lahoti’s default image

By Thomas Hill, Ph.D.; Robert Eames; and Sachin Lahoti

Peter Schulz’s picture

By Peter Schulz

 

Quality Digest’s picture

By Quality Digest

 

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Kicab Castaneda-Mendez’s default image

By Kicab Castaneda-Mendez

Dirk Dusharme @ Quality Digest’s picture

By Dirk Dusharme @ Quality Digest

Here's the nightmare: You arrive at work to find your best customer has just returned $10,000 worth of precision ceramic parts. They are all neatly boxed and sitting on the inspection room floor with a nasty note saying that they are all out of tolerance. You stand to lose one of your best contracts, not to mention your job, unless you get to the bottom of the problem right away.

Bill Kalmar’s picture

By Bill Kalmar

For some, Labor Day signals the end of summer as preparations for autumn and the accompanying holidays begin. As is customary in some locales, warm weather clothes, including one’s white wardrobe and shoes, are returned to the closet until next spring. Children and students go back to school, much to the delight of their parents, and hopefully to the excitement of their teachers.

Aaron E. Pietras’s picture

By Aaron E. Pietras

Qing Rong Zhang (behind computer, center), a Shanghi-based quality engineer with more than 30 years of experience with automotive original equipment manufacturers and tier-one suppliers, handles an overall supplier assessment.

 

Craig Cochran’s picture

By Craig Cochran

So you have a customer complaint. It’s not just any complaint, but a huge one from your biggest customer. The problem affects millions of dollars in business and threatens the survival of your company. Are you going to take action? Of course! You put together a team of top players and attack it head-on.

D. Z. Sokol and Robert Morris’s default image

By D. Z. Sokol and Robert Morris

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