D. Z. Sokol and Robert Morris’s default image

By D. Z. Sokol and Robert Morris

Dennis R. Arter’s default image

By Dennis R. Arter

Three basic evaluation methods exist for any work activity: inspection, compliance auditing and management auditing. The first method, inspection, measures a process's output against certain characteristics. These characteristics, generally identified as form, fit and function, are specified, and the process output either possesses those characteristics or it doesn't. As a result, an inspection's outcome is always binary: pass or fail.

Blaine Clapper’s default image

By Blaine Clapper

The need for control over manufacturing processes has never been higher than in today's environment. As this need has increased, so too has the requirement for better management of the equipment used to measure and control manufacturing processes. Fundamental to managing this equipment properly is ensuring that it's correctly calibrated and maintained.

Gwendolyn D. Galsworth’s picture

By Gwendolyn D. Galsworth

Excellence is a part of life, and we must strive for it, especially if our mistakes create problems for others. Mistakes are costly; they hit the bottom line. Some are costly enough to put us out of business.

David C. Myers’s default image

By David C. Myers

There is no single more important job or initiative in this company than performance excellence.”

These are the words that Ronald L. Nelson, CEO of Avis Budget Group Inc. (ABG), chose when he addressed an assembly of ABG’s top 70 senior executives, asking them to join him in leading every location, operation, and department down the road to performance excellence.

Joyce A. Thompsen, Ph.D.’s default image

By Joyce A. Thompsen, Ph.D.

Efficient participation in today's economy demands high reliance on effective leadership of technical and support teams whose members are scattered across many geographic boundaries. There are unique and distinctive requirements for leadership attention in the virtual project team or remote management situation, where individuals who share responsibilities for common goals reside in geographically dispersed locations.

Dave K. Banerjea’s picture

By Dave K. Banerjea

If your company is involved in manufacturing, chances are that a good portion of your company's assets include measurement and test equipment (M&TE). This includes everything from simple go/no-go plug gauges to air-pressure gauges, voltmeters, micrometers and calipers on up to very sophisticated equipment such as robotic coordinate measurement machines and scanning electron microscopes.

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