Geraldine S. Cheok, Alan M. Lytle, and Kamel S. Saidi, Ph.D.’s default image

By Geraldine S. Cheok, Alan M. Lytle, and Kamel S. Saidi, Ph.D.

Brenda Boughton’s default image

By Brenda Boughton

Blaine Clapper’s default image

By Blaine Clapper

The need for control over manufacturing processes has never been higher than in today's environment. As this need has increased, so too has the requirement for better management of the equipment used to measure and control manufacturing processes. Fundamental to managing this equipment properly is ensuring that it's correctly calibrated and maintained.

Kevin Cacioppo’s default image

By Kevin Cacioppo

"The gulf between satisfied customers and completely satisfied customers can swallow a business." --Harvard Business Review, November/December 1995

William H. Denney, Ph.D.’s default image

By William H. Denney, Ph.D.

“We are going to win, and the industrial West is going to lose: There’s nothing much you can do about it because the reasons for your failure are within yourselves.”

--Konosuke Matsushita  

Charles Wells’s default image

By Charles Wells

Most in the electronic manufacturing services industry are acutely aware of the growing problem of counterfeit and substandard electronic components within the supply chain, as well as the headaches that they cause.

Although industry and governments are working diligently in addressing counterfeit abatement, you may already have one of the most useful tools in combating phony parts in place right on your production floor.

Thomas Hill, Ph.D.; Robert Eames; and Sachin Lahoti’s default image

By Thomas Hill, Ph.D.; Robert Eames; and Sachin Lahoti

Peter Schulz’s picture

By Peter Schulz

 

Tom Pyzdek’s picture

By Tom Pyzdek


In 1988, Motorola Corp. became one of the first companies to receive the Malcolm Baldrige National Quality Award. The award strives to identify those  excellent firms that are worthy role models for other businesses. One of Motorola's innovations that attracted a great deal of attention was its Six Sigma program. Six Sigma is, basically, a process quality goal. As such, it falls into the category of a process capability (Cp) technique.

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