One of the most important objectives of an internal quality audit is
measuring the effectiveness of an organization's quality management system. For
this to happen, executive management must first meet its overriding
responsibility of establishing and maintaining a system regarding quality
policy, goals, resources, processes and effective performance--including
monitoring and measuring the system's effectiveness and efficiency.
Here's the nightmare: You arrive at work to find your best customer has just returned $10,000 worth of precision ceramic parts. They are all neatly boxed and sitting on the inspection room floor with a nasty note saying that they are all out of tolerance. You stand to lose one of your best contracts, not to mention your job, unless you get to the bottom of the problem right away.
The need for control over manufacturing processes has never been higher than in today's
environment. As this need has increased, so too has the requirement for better management of the equipment used to measure and control manufacturing processes. Fundamental to managing this equipment properly is ensuring that it's correctly calibrated and maintained.