Three basic evaluation methods exist for any work activity: inspection, compliance auditing and management auditing. The first method, inspection, measures a process's output against certain characteristics. These characteristics, generally identified as form, fit and function, are specified, and the process output either possesses those characteristics or it doesn't. As a result, an inspection's outcome is always binary: pass or fail.
If your company is involved in manufacturing, chances are that a good portion of your company's assets include measurement and test equipment (M&TE). This includes everything from simple go/no-go plug gauges to air-pressure gauges, voltmeters, micrometers and calipers on up to very sophisticated equipment such as robotic coordinate measurement machines and scanning electron microscopes.
For some, Labor Day signals the end of summer as preparations for autumn and the accompanying holidays begin. As is customary in some locales, warm weather clothes, including one’s white wardrobe and shoes, are returned to the closet until next spring. Children and students go back to school, much to the delight of their parents, and hopefully to the excitement of their teachers.
Qing Rong Zhang (behind computer, center), a Shanghi-based quality engineer with more than 30 years of experience with automotive original equipment manufacturers and tier-one suppliers, handles an overall supplier assessment.
So you have a customer complaint. It’s not just any complaint, but a huge one from your biggest customer. The problem affects millions of dollars in business and threatens the survival of your company. Are you going to take action? Of course! You put together a team of top players and attack it head-on.
There is no single more important job or initiative in this company than performance excellence.”
These are the words that Ronald L. Nelson, CEO of Avis Budget Group Inc. (ABG), chose when he addressed an assembly of ABG’s top 70 senior executives, asking them to join him in leading every location, operation, and department down the road to performance excellence.
Efficient participation in today's economy demands high reliance on effective
leadership of technical and support teams whose members are scattered across
many geographic boundaries. There are unique and distinctive requirements for
leadership attention in the virtual project team or remote management situation,
where individuals who share responsibilities for common goals reside in
geographically dispersed locations.
Making sure that measuring instruments are properly calibrated is critical to quality manufacturing operations. A gauge that doesn't read accurately and repeatably can compromise the integrity of quality control and quality assurance documentation, and destroy confidence in measuring results. At their worst, inaccurate gauges can result in the production of nonconforming parts.