Rooting for Analysis

Would somebody please ask Mike Micklewright to stop making sense (“Why Root Cause Analysis Sucks in the United States,” http://qualitydigest.com/IQedit/
QDarticle_text.lasso?articleid=12753 )? He’s at risk of exposing a vast cottage industry of what Deming called “hacks,” and that could have incredible repercussions thereunto.

Giving Thanks

I have been a faithful and interested reader of Quality Digest and the “Quality Curmudgeon” column for many years. As is usually the case, I breeze through the magazine and then cut out the last page so I can take my time with it at a later point in time. I started this back in the day when I realized I cut them out for future reference or to forward to a colleague anyway.

Don’t let the calculation scare you; it looks worse than it is.