ISO 10006:2003, guidelines for quality management projects, was released in the fall of 2003. This standard is creating the next wave in our understanding of project managing processes. But how ... [Read More]

Lean means doing the most with what you have. It’s efficiency and intelligence. In the modern economy, lean is a fact of life. Management systems must absolutely be lean, or they will ... [Read More]

Supplier management is one of the most troublesome disciplines within a management system. There’s nothing inherently difficult about it, though. Companies make it difficult by instilling ... [Read More]

After undergoing an often costly and usually painful process to achieve ISO 9001:2000 registration, organizations invariably ask, "What do we do now to ensure that we maintain our ... [Read More]

Under QS-9000, suppliers relied on the Supplier Quality Requirements Task Force for guidance and direction in dealing with questions related to the standard’s requirements. With the ... [Read More]

All experienced auditors accumulate favorite audit questions, and I’m no exception. I have a short, punchy list of queries I invariably ask while evaluating a management system. ... [Read More]

What roles do quality and quality management systems play in a business sector facing revolution? The term isn’t too strong for what’s currently underway in the telecommunications ... [Read More]

Contrary to what alarmists with an interest in fueling controversy might say, ISO 9001 is still on the rise-and with good reason. The standard is capable of producing the desired results ... [Read More]

Many Americans feel like the winds of change have blown away from them. They turn out on Election Day to provide a gust that blows back to local, state and federal power centers, where the clashing ... [Read More]