(Accenture: Dublin, Ireland) -- Business process management (BPM) is a powerful discipline for driving efficiency and innovation as well as achieving strategic imperatives. When you develop a business strategy that is supported by a pragmatic application of BPM, your processes become important assets—and business success soon follows. It’s called value-driven BPM. Value-Driven Business Process Management, by Peter Franz and Mathias Kirchmer (McGraw-Hill, 2012), is a game-changing guide that takes you step by step through the entire process.
A team of BPM experts from the global management consulting company Accenture provides some of the key elements you need to achieve the highest levels of differentiation and performance. Franz and Kirchmer explain how to launch value-driven BPM in synchronicity with existing BPM efforts, and they reveal common roadblocks along with clear steps for overcoming them. With Value-Driven Business Process Management, you have in your hands a comprehensive guide to:
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• Achieving immediate business benefits while building lasting BPM capabilities
• Putting the right team and infrastructure in place to build an organization designed for an outcome and value-based BPM capability
• Assessing and prioritizing process improvements in alignment with the overall business strategy to meet the most vital needs and deliver the most value
The authors describe several end-to-end case studies from a range of industries. These deliver valuable insight into successfully linking processes to value.
If your goal is to empower every employee at every level to express his virtuosity in a way that is aligned with strategy, this book is for you. If you seek to create innovative products and services that meet changing customer requirements, this book is for you.
“Franz and Kirchmer go directly to the heart of the role of BPM in business by focusing on value as the driver, management discipline as the requirement, and translating strategy into execution as the measure of success,” says Richard Maltsbarger, senior vice president of strategy and business process management at Lowe’s.
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. Offices and operations in more than 200 cities in 54 countries. Accenture delivers its services and solutions through 19 focused industry groups in five operating groups: Communications & High Tech, Financial Services, Health & Public Service, Products, and Resources.
