(Productivity Press: Boca Raton, FL) -- Fear of change—we all experience it. Some accept change immediately, some gradually adapt, while others may never get there. Whether it’s poor leadership, the inability to change, or pure ego, this book explores this perplexing commitment to inefficiency.
The Psychology of Lean Improvements: Why Organizations Must Overcome Resistance and Change the Culture, by Chris A. Ortiz (Productivity Press, 2012), examines the psychology behind why businesses avoid lean transformations. It investigates why businesses cling to the eight deadly wastes and why they still find ways to place continuous improvement on the back burner.
Ortiz breaks down the fear of change within executives and organizational leaders. He examines the psychology of dysfunction, provides insight into why so many businesses fall short in creating visions for growth and prosperity, and identifies tools that can help companies address resistance to change.
Detailing implementation techniques with a proven track record for success, the book considers specific strategies that can be helpful toward improving your company and changing its culture—including cellular manufacturing, total productive maintenance, setup reduction, kanban, visual communication, and in-line production. It explains how to get started on your lean transformation, describes why an economic downturn might be a good time to embrace lean, and warns of the dangers behind failing to do so.
Chris A. Ortiz is the founder and president of Kaizen Assembly, a lean manufacturing training and implementation firm in Bellingham, Washington. Ortiz has been trained by the John Costanza Institute of Technology in “Demand Flow Technology” and by the Georgia Institute of Technology for ISO 9001: 2000 Internal Quality Auditing. Ortiz is the creator of the LEAN Marketplace, a web-based lean implementation resource. He is a frequent presenter and keynote speaker at conferences such as the IIE Annual Conference and the NACE Automotive Exposition and has been featured in dozens of publications, on radio shows, and CNN Headline News. He is the author of five books on lean manufacturing: Kaizen Assembly: Designing, Constructing, and Managing a Lean Assembly Line (Taylor and Francis, 2006), now in its second print; Lessons from a Lean Consultant: Avoiding Lean Implementation Failure on the Shop Floor (Prentice Hall, 2008); Kaizen and Kaizen Event Implementation (Prentice Hall, 2009); Lean Auto Body (Kaizen Assembly, 2009); and Visual Controls: Applying Visual Management to the Factory (Taylor and Francis/Productivity Press, 2010).