Body
ADVERTISEMENT |
Provision 4.2 of ISO 9001:2015 cites “Needs and Expectations of Interested Parties.” Interested parties include not only obvious stakeholders (customers, suppliers, employees, and owners), but also anybody who is affected, or perceives himself as being affected, by the product or service.
ADVERTISEMENT |
Not all interested parties are, however, relevant. In “Getting Ready for ISO 9001:2005,” Paula Oddy notes that, “Typical examples of relevant interested parties could be direct customers, end users, suppliers, distributors, retailers, and partners.”
…
Want to continue?
Log in or create a FREE account.
By logging in you agree to receive communication from Quality Digest.
Privacy Policy.
Add new comment