In this video, Mike Richman, publisher of Quality Digest, sits down with Norbert Hanke, president of Hexagon Metrology, at Hexagon's 2011 International Conference in Orlando, Florida. Mr. Hanke spoke about the importance of interacting with your customers in developing new products and services, how research and development affects merger and acquisition activity (i.e., "buying" vs. "making" something new for their customers), and the future growth of Hexagon's hardware and software business.

This interview was recorded June 7, 2011.