Editor’s note: This four-part video interview with Juran Institute CEO Joseph DeFeo is hosted by Quality Digest’s CEO, Jeff Dewar.

The series will run weekly beginning with today’s segment. You can’t have a conversation about quality management without soon invoking the name “Dr. Juran.” The man was a titan. During the late 1990s, PBS produced An Immigrant’s Gift, a documentary about Joseph M. Juran’s life, where industry heavyweights such as Peter Drucker, Genichi Taguchi, Eizo Watanabe, Steve Jobs, and Robert Galvin profiled the quality pioneer and his effect on worldwide quality.