I am one of many who are happy that Six Sigma is the new big thing and CEOs pay attention, but know what there is nothing new about it except the black belt concept, which is extremely threatening - I have done many creative things prevent problems but don't have $10K to get myself a MBB certification. Please comment.
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jimwade 10/1/2002
Three pointers...
Arrticles:
http://www.bin.co.uk/IMS_May_2002.pdf
http://www.bin.co.uk/auditors_tale.pdf
Book:
In Pursuit of Quality: the case against ISO 9000 - John Seddon - ISBN 1860760422
Regards
Jim Wade
jim@bin.co.uk
http://www.bin.co.uk