You owe the individual/company the right to respond right on the spot. You as an auditor may not have all the data you need to write it up in the first place. There is always the matter of interpretation and an auditor may learn something along the way. If everything was always black and white, we wouldn't be discussing this.
I think so. If you don't the auditee will think everything is fine, and then be blind-sided later when his boss comes to him with the nonconformance asking why he did or did not do or say "the right thing". Confronted brings up some negative connotations, but if you advise that it appears there is a nonconformance you give the auditee a chance to show you that there is none, or to realized that the system does indeed need improvement. The only way to get buy-in to the system is to allow employees to "own" the system.
jmeagher 9/14/2004
You owe the individual/company the right to respond right on the spot. You as an auditor may not have all the data you need to write it up in the first place. There is always the matter of interpretation and an auditor may learn something along the way. If everything was always black and white, we wouldn't be discussing this.
shelly 9/3/2004
I think so. If you don't the auditee will think everything is fine, and then be blind-sided later when his boss comes to him with the nonconformance asking why he did or did not do or say "the right thing". Confronted brings up some negative connotations, but if you advise that it appears there is a nonconformance you give the auditee a chance to show you that there is none, or to realized that the system does indeed need improvement. The only way to get buy-in to the system is to allow employees to "own" the system.