Hi,
I've created the following short survey to determine the length of time you spend in each of the Six Sigma phases. I expect to use this information to help formulate my project timelines.
* This is a confidential survey, with no method of identifying participants.
* You are allowed to take the survey only once.
* The survey will be posted in multiple online forums.
* The information in the survey will be feely available for anyone to view and use.
http://www.votations.com/asp/survey.asp?pollid=78909
Thanks for taking the time to help out!
Mike
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Comments
bill44310 8/3/2005
IMHO, the simplest way to know if a document should be controlled is to ask question(s) and listen to the answers.
Is the document used by more than one team or process?
If someone uses a different version, will quality be affected?
If we had to rebuild the company after a fire, would we need this document?
Would it be more expensive to re-create the document than it is to maintain it?
If the document was lost or unavailable, would bad things happen?
Answer 'yes' to one or more of these questions, and the document should be controlled.
Note: Document control should consider more than quality deliverables, it should also function to preserve system or organizational knowledge.
Bill
marcusjames 7/14/2005
All documents required by your Quality Management Sysem must be controlled. These include, but not limited to
Quality Manual
Quality Policy Statements
Any Process Control, Planning, or Operation documents
Also to be controlled are, any records which evidence the effecive operation of the quality management system and any customer supplied documentation.
jprechtl 7/13/2005
In my company, we use the following criteria to define a document as a "controlled" document: (1) If it defines the methodology used to affect the quality of product or service; (2) If it a "required" ISO controlled document (there are 6). The first is the toughest to sometimes determine, but realize that it includes other than just manufacturing and design documents. For instance, company policies, HR job descriptions, and so forth.
eplink 7/13/2005
Rachola
"Without rushing to the requirements of the standard, our common sense should lead us to understand that any document that improves the likelihood for conformance to requirements and/or reduces variation belongs in the quality management system. In this clause(4.2.1), there are explicit requirement for document inclusion into the quality management system. The documentation requirements are:
- written statements of quality policy and quality objectives
- the quality manual
- the inclusion of documented procedures prescribed by the standard. They are found in the following clauses or sub-clauses:
-4.2.3 Control of documents
-4.2.4 Control of records
-8.2.2 Internal audit
-8.3 Control of nonconforming product
-8.5.2 Corrective action
-8.5.3 Preventive action
- the inclusion of documents used for creating effective plans, assuring proper operation and maintaining control of your company’s processes.
- records as specified by ISO 9001:2000 sub-clause 4.2.4."
Let me know if this helps.
Ed Link