Dear Sir;
Mother Dairy which is rated as India's best dairy having certification like ISO 9002, ISO 14000 & other national level quality awards. This has further enhanced its desire to perform at perfection. Various concepts such as kaizen, SGA, TPM are already in place, but having SIX SIGMA confidence is our desire. I am spearheading 12 projects related to production, services and customer satisfaction, following only your excellent book on the subject. Shockingly our losses ( designed ) is 10,000 PPM. My simple query is to know the benchmarks of 6 sigma Q level in food industry, esp Dairy, where major looses are contributed due to measurement errors and packing overweights etc. Kindly advise.
Best Regards
jhankwitz 8/16/2005
The format or location of your documentation has nothing to do with having to control it.
Any documentation (in any form or type of medium) needed by the organization to ensure the effective planning, operation and control of it's processes, must be controlled at least to the extent required in ISO 9001 section 4.2.3.
masbs 8/9/2005
Are these documents used to produce product, exactly how are these used?
1/13/2006
the purpose of documents control is to ensure the effectiness of these documents on side or at any users, all users can only access the latest version of these documents which might be affect quality of product or process control. you can replace these documents when any new change or update to them.