I am curious how companies use document control on their web based literature, such as product bulletins, Instruction manuals, etc. We have a hard copy in Marketing, and also a copy on our web page. But when we need to print multiple copies of the bulletin for commerical use, the web could be updated before we print another set of hard copies.
any thoughts on web based control of docuemnts?
thanks
Web document control
Hi,
The hard copy of document can be treated as Master Copy, which is changed first with a revision control number.
Generally, there is a master distribution list of recipients who must receive fresh copies after each revision.
If the website administrator is made to be a part of the distribution list, then he will have the responsibility to update the website within a specified time frame.
Nigam
Web Based Controlled Documents
Hi Mark,
It sounds like your web based literature does not contain some sort of revision control. It's common in Marketing literature to have hard copy and a web based document. My suggestion is if they are truly identical, is to assign a revision character to the document(s) and ensure one is not changed without the other. This is typically done either through a software document management system, or through some sort of change control process, such as a literature review board or a change control group. Marketing literature in the medical device world is treated as labeling, and as such requires adherance to a strict document control management system, similar to those in the factories.
Thomas King
Thomas King Consulting, Inc.
Web-based Doc control
Hi Mark,
The Harrington Group manufactures web-based quality management software, for multiple quality and business processes, including document control. If you would like, we can discuss further about what specific functionality you need and how our software will accomplish it. Feel free to contact me at lnejame@harrington-group.com or call at 800-476-9000 ext. 2260. thanks, Larry