We use time clocks that scan a "credit card" and some employees are reporting the machine does not record all scans. We want to test our six clocks using between four to six cards. Our thought was to test each card in each machine 100 times to simulate the normal number of punches an employee usually makes. I am hoping someone in this forum can provide suggetions and recommendations to enable us to determine how reliable these time clocks actually are. Thanks in advance for your help!
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dld 7/8/2002
Your seven step approach to quality improvement leaves some question marks, even for me. I am sure that it is logical when each step is expanded. I hope that your teams have had training sessions to identify the general parameters of each step. A hands-on simulated case study would be helpful.
As for managing your master teams, who create and manage sub-teams,have them establish written goals, complete with dates and the names of team members who have the responsibility for each task. Then, hold their feet to the fire to meet schedule. Require a written report of each meeting. Schedule a periodic status meeting for the team with higher management. That keeps the pressure on and can be a boost to the team's achievement level.
You expressed an interest on finding information on managing master teams. Off-hand, I can not direct you specifically to such a source but I am sure others can. Actually, it boils down to utilizing fundamental managment principles.