You must provide a coating that complies with your customer requirements.
If he doesnýt specify the particular powder but only performance
requirements, you are complying as long as the new powder assures the
performance the customer asks.
So, you donýt have to notify the customer.
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Comments
forrestbreyfogle 5/26/2004
Original positing
The six sigma approach is:
A. Customer centric only.
B. Process centric.
C. Both customer and process centric.
D. Product centric.
C
Forrest Breyfogle
forrest@smartersolutions.com
www.smartersolutions.com