need info on effectiveness of TQM in small companies

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› need info on effectiveness of TQM in small companies

Quality Digest | Sun, 10/14/2001

Hi!
I am looking for information on the effectiveness of TQM in small (less than 30 employees),family owned manufacturng companies in the U.S. and the E.U. I am hoping to be able to compare success/failure rates between the two and perhaps draw some conlusions. Unfortunately, I haven't been able to find much, and have a deadline of 10/23/01. Any suggestions?
Thanks!

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