› Measuring Supplier defects using DPM

I need to measure the defects that my suppliers are delivering; since I have different commodities is hard to establish a fixed target for all; for example 2500 dpm for everybody. Which would be the best way to measure all of them? Is there any Industrial standard table that I can use as guideline?

Comments

guest 8/9/2005

We have assigned control #'s to all documents, these numbers are in the footer of the document along with the author, approver, rev level and approval date.

Our procedure numbering system corresponds with the sections of the standard (i.e. OP 4.3Z is Control of Records).

Our WI numbering system corresponds with the procedures (i.e. WI 7.6 2Q is a calibration instruction that corresponds with OP 7.6Q Calibration which corresponds with Section 7.6 of the standard.

Forms are sequentially numbered.

We created a master list which contains document #, author, approver, rev level and approval date.

All documents are then made available via the company intranet and printed as needed.

guest 8/3/2005

Here is how I did it:

I grouped "like" procedures together and gave each one a procedure number. I created a first-page header that must be used for every procedure that is created. This header contains: (a)the Procedure Number, (b) the procedure "Title", (c) the notebook title, (d) a place for the "Author", "Reviewer", and "Approver" to sign and date it, and (e) "Page __ of __". I placed our procedures into a notebook by numeric order. I created a hearder for the other pages that had all the same information except the sign-offs. I added these header formats to each procedure. I printed the procedure. I created a "Procedure Approval Request" memo template that gave the recipient instructions on what I wanted them to do with the attached documents if they did not agree with the procedure as it was written, and what to do if they did agree with the procedure. I addressed it to the person(s) identified on the procedure as "Reviewer" and "Approver". I carbon copied (cc:)this memo to a "Tracking Folder". I printed 2 copies of each memo that I generated, one for the reviewer and approver, and one for the tracking folder. When the procedure was sent out for review, the copy of the memo was placed into the "Tracking Folder". When a procedure was returned with full sign-offs I removed the memo from the folder. This way I always knew who still had a procedure out for review and where to go looking for it.

I created an "Index Page" for the notebook and listed each procedure number, procedure title, current revision letter, and the date that the current revision became effective. I determined how many areas needed one of these notebooks and made that many copies of each procedure. I stamped all (except each original document) "Controlled this is Red" in red ink. I also stamp the first page of the index page with this "contol" stamp. To help the personnel find a desired document, I placed tabbed dividers between each section of the notebook. I assigned each notebook an "owner" and identified the following on the cover of each notebook: "Owner:_______ Copy __ of 6".

I created a "Data Transmittal Acknowledgement" sheet that lists each manual owner and their copy number. I set this up as a memo cover sheet/sign-off sheet. On this sheet I tell them how long they have to update their manual and what I want them to do with the obsolete documents that are removed from the notebook. I also tell them to sign/date the "DTA" and return it and the obsolete documents to me by the date specified. A copy of this "DTA" becomes my Master Distribution List for that type document.

I have a file system setup in which I place the original documents. I have a manila folder placed in a hanging folder. I place the current version in the manila folder and remove the obsolete version, stamp it obsolete, write the date that it was obsoleted near the stamp, staple that pages together and place it behind the manila folder in the hanging folder for duration of its retention period.

You can create content!

  • Classifieds
  • File Share
  • Forum Topic
  • Events
  • Links

Sign In to get started!

Quality Information