Quality Features

Khatera Sahibzada's picture
Khatera Sahibzada
Giving feedback is unquestionably one of the most challenging tasks for any leader, as it can be painful to both the giver and receiver. It is nonetheless invaluable: Research has shown that...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
One of my favorite sayings is, “Nothing changes if nothing changes.” The reverse is also true: If nothing changes, nothing changes. Perfect! So I was more than a little surprised recently when I...
Katherine McIntosh's picture
Katherine McIntosh
In 1970, the Seabee Memorial Association began construction to build a monument in Washington, D.C. to honor the memory of those who served in Naval Construction Battalions. The famous Felix de...
Michael Causey's picture
Michael Causey
Former FDA Chairman Robert Califf, M.D., stepped down on Jan. 20, 2017, and it’s not always easy to predict what the Center for Drug Evaluation and Research (CDER), or any FDA agency, will...
Bruce Hamilton's picture
Bruce Hamilton
Most often when we think of a wheel, it’s in the context of transportation, one of the more obvious and ever-present of the 7 wastes in lean. In fact, the first likely use of a wheel and axle was...
Bruno Scibilia's picture
Bruno Scibilia
Genichi Taguchi is famous for his pioneering methods of robust quality engineering. One of the major contributions that he made to quality improvement methods is Taguchi designs. Designed...
William A. Levinson's picture
William A. Levinson
‘Sitting is the new smoking” is a common new adage. James Levin, M.D., of the Mayo Clinic explains, “Too much sitting also seems to increase the risk of death from cardiovascular disease and cancer...
Adams Nager's picture
Adams Nager
Depending on whom you ask, it’s either the best of times or the worst of times for global trade. Protectionists villainize trade as damaging to U.S. workers, while on the other side of the coin, pure...
Kevin Meyer's picture
Kevin Meyer
Acquiring new knowledge and perspectives helps you grow within your general area of comfort or interest. To really grow, you need to stretch yourself outside of that comfort zone by learning or...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Businesses don’t have to chose between being “tree huggers” or “planet plunderers.” Black History Month: NIST employee was one of the developers of the computerized spreadsheet. Metrology: process...
Mike Richman's picture
Mike Richman
The U.S. national debt currently stands at approximately $20 trillion. In the time it will take you to read this article, the debt will increase by a couple of million dollars more. Regardless of...
NIST's picture
NIST
To any of his sports-fan colleagues, NIST mathematician and computer programmer Vernon Dantzler might have been somewhat of a celebrity. Dantzler had been a professional baseball player, and a star...
Harish Jose's picture
Harish Jose
The world of systems is very wide and deep, and this column can’t be perfect and all-encompassing. My goal here is to emphasize that solutions based on incomplete models lead to incomplete...
Thomas Kochan's picture
Thomas Kochan
Politicians have traditionally paid lip service to the plight of the worker, but with working class struggles at the top of the new administration’s fix-it list, we will likely hear them talking...
Christine Schaefer's picture
Christine Schaefer
Last month, 2001 Baldrige Award-winning University of Wisconsin-Stout hosted a lively campus engagement session. (See for yourself via this video of the live-streamed event, which kicked off with...
Andrew Sloan's picture
Andrew Sloan
At times it can be difficult to have a common-sense discussion about the relationship between business and the natural environment. The discourse (maybe argument is a better word) tends to be...
Tom Scaletta's picture
Tom Scaletta
Quality improvement initiatives are a mainstay for hospital care teams. They can also offer a fresh approach for raising patient satisfaction scores. To achieve maximum effectiveness, however, they...
Tony Delmercado's picture
Tony Delmercado
Employees who know and understand their company’s core values are 51 times more likely to be engaged fully in their work than those who don’t. That’s an impressive stat that leaders can’t afford...
Mike Richman's picture
Mike Richman
Our most recent episode of QDL from this past Friday offered a nice mix of content covering the pros of regulations, transitioning to ISO 9001, the human case for going slow on artificial...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
Before my bosses get wind of the artificial intelligence (AI) platform Quill (“perfectly written, meaningful narratives indistinguishable from a human-written one”) and decide its 18-month ROI...