Training Features

Christopher Martin's picture
Christopher Martin
‘How could I forget to do that?” I asked myself this question last week over and over, wondering how an important task was able to fly right over my head until I was reminded about it the next...
Sean Lynch's picture
Sean Lynch
You’d like to address a potentially sensitive topic with a neighbor, co-worker, or boss, and you dread it. It might turn ugly. You fear an unpleasant reaction. Often, when attempting to...
Laurel Thoennes @ Quality Digest's picture
Laurel Thoennes @ Quality Digest
There are a lot of good quality tools and improvement processes out there for when you are not engaged and productivity wanes. But until you find the root cause of your behavior, any improvement...
Mike Richman's picture
Mike Richman
If there’s one thing that separates those who do things in an average way and those who do those same things in an extraordinary way, it’s passion. This sense of intense interest, excitement, and...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
One of my favorite sayings is, “Nothing changes if nothing changes.” The reverse is also true: If nothing changes, nothing changes. Perfect! So I was more than a little surprised recently when I...
Michelle LaBrosse's picture
Michelle LaBrosse
Jane is an amazing photographer, but her family feels her photography skills aren’t going to help her earn a living. Consequently, she was offered a job in her sister-in-law Kerry’s company calling...
Jim Benson's picture
Jim Benson
If you are reading this, you are likely human. Congratulations; I’m human, too. Everyday we all wake up and wonder what the day will bring. We wonder who we will meet, what conversations we will...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
There’s a lot of power and even nobility in the word “resolution.” But when it shows up accompanied by the trickster phrase “new year’s,” it's like a solemn king preceded by a capering jester. With...
John Killam's picture
John Killam
A U.S. Air National Guard veteran, a high school dropout, a person with a background in sales, and a family man who hadn’t been in a classroom for 20 years; four men on very different paths that...
Anonymous's picture
Arend Hintze
The common and recurring view of the latest breakthroughs in artificial intelligence (AI) research is that sentient and intelligent machines are just on the horizon. Machines understand verbal...
Michelle LaBrosse's picture
Michelle LaBrosse
When you’re knee-deep in the logistical details of managing a project team, it can be easy to lose sight of the big picture: your organization’s vision. Here at Cheetah Learning, we use...
Mike Richman's picture
Mike Richman
In the quality profession today, the term “guru” tends to be thrown around with reckless abandon, more often than not self-referentially by the “guru” him- or herself. Don’t get me wrong; there are...
Mike Figliuolo's picture
Mike Figliuolo
It’s called “work” for a reason. Most days we’re able to “work” through it and find enjoyment in what we do, but occasionally we’re faced with a grind that saps our strength and threatens to derail...
NIST's picture
NIST
The U.S. Commerce Secretary, Penny Pritzker, has named four organizations as the 2016 recipients of the Malcolm Baldrige National Quality Award, the nation’s highest presidential honor for...
Christian Wolcott's picture
Christian Wolcott
T he following is for mature quality audiences only. Is it unwise to take people who are new to lean on a tour of a Toyota facility running at top efficiency? Is the sight of a glossy, mature lean...
Kevin Meyer's picture
Kevin Meyer
“Things which matter most must never be at the mercy of things which matter least.” —Johann Wolfgang von Goethe Like most people, I maintain a fairly long to-do list of personal and professional...
Michelle LaBrosse's picture
Michelle LaBrosse
Let’s say you’ve found the perfect mix of people to staff your new project. They get along great together. They’re all top performers in their respective fields. They’re all gung-ho to get going....
Bruce Hamilton's picture
Bruce Hamilton
I was lucky that the first boss I ever had (at age 13) had much to teach at a point when I had much to learn. Chris M. was a brilliant but illiterate Italian immigrant and fisherman who had built a...
Jeff Sanford's picture
Jeff Sanford
Since  we at Humantech developed an entire software-as-a-service (SaaS) offering to help our clients streamline the ergonomics process, a recent article in the Harvard Business Review gave me...
Festo Didactic's picture
Festo Didactic
Manufacturing in the United States and Canada is marked by negative stereotypes left behind from 1955. Repetitive and simplistic duties in grimy workplaces, without a chance to change or advance a...